We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
48-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.
If you are unable to give us 48 hours advance notice, you will be charged $50
If you are unable to give us 24 hours advance notice, you will be charged $100
This amount must be paid prior to your next scheduled appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.